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Your Post-Onboarding Checklist

Avoid changes that can break mailbox setup or campaign performance.

Use this checklist before your first campaign and whenever you change your setup.

βœ… Before launch

  • Allow at least 3 weeks of warm-up for new mailboxes.
  • Keep the warm-up and sending settings assigned to your account. Do not add a second warm-up tool or workspace for the same mailbox.
  • Start with 2 outreach emails per mailbox per day and stay within the 12-email combined daily limit, including warm-up.
  • Verify contact data and remove invalid, duplicate and suppressed contacts.
  • Use clear, relevant copy, one easy question and a truthful sender identity.
  • Turn off open and click tracking for initial outreach. Keep the first email plain text without images, attachments or links, including signature links.
  • Preview personalised fields and every wording variation with real lead data.
  • Keep bounce protection and automatic campaign pause enabled.
  • Respond to human replies and stop when someone declines further contact.
  • Do not change managed nameservers or email authentication records without support.
  • Keep API keys, passwords and connection exports private.

If you see a sudden rise in bounces or sending errors, pause the affected campaign and contact support with the exact message. Do not repeatedly retry sends, raise limits or replace settings at random.

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